Responsibilities:

• Create Templates,check for accuracy and edit files, including contracts, archiving files and ensuring authorized team members have access to necessary documentation.
• Organizing the filing and storage of soft copy records including maintaining accurate records of electronic filing structures and systems.
• Manage requests for documentation. Review and update technical documents (e.g. manuals and workflow) Manage the flow of documentation within the organization
• Organizing the filing of hard copy records including maintaining accurate records of the archiving and filing systems; File documents in physical and digital records and ensure appropriate storage.
• Preparation of correspondence and documentation including drafting and distribution of letters and emails.
• Assisting with compilation of meeting/ reporting documents. Prepare ad-hoc reports on projects as needed
• Maintain confidentiality around sensitive information and terms of agreement

Education & Experience :

• Bachelor Degree / Diploma (Any stream)
• 3-7 years of experience in reviewing technical documents

Skills :

• Hands-on experience with MS Office and MS Excel
• Knowledge of Electronic Document Management Systems (EDMS)
• Proficient typing and Data organization skills
• Attention to details

Responsibilities:

• The role includes prospecting potential clients, analyzing market trends, intermediate negotiation processes ensuring a fair and honest deals.

• Planning monthly sales targets and executing them in given time frame. Handling Sales activities with a focus on achieving predefined sales target.

• Develop new business opportunities in various geographies with research, prospecting to get leads to achieve the sales target.

• Presentation to customers on Sobha Hartland project. Managing activities pertaining to negotiating / finalization of deals. Handling client objections, concerns, and queries effortlessly.

• Building a network of real estate brokers with the region and international level as well. Maintaining an extensive database of brokers /Channel Partners/Individual Clients. Updating customers data and sales records diligently on salesforce.

• Coordinate with the allied teams for necessary paperwork. All relevant documents to be verified, prior to processing a sale and ensuring the initial payments are collected within the stipulated time.

• Knowledge of local demographic and economic trends to guide customers with integrity and build trust. Adhere and ensure compliance with the company guidelines and policies.

Education & Experience :

• Bachelor's degree in Business Administration, or related field
• Minimum 3 years of experience in real estate sales is desirable. Target driven with a proven track record of success in a similar role.

Skills:

• Strong team player and goal orientated.
• Excellent interpersonal skills, communication skills and Presentation skills
• Effective negotiation, and analytical skills

Responsibilities :

• Pre - qualify the leads generated through various marketing channels. Contact potential customers, focusing on their requirement and documenting information.
• Deliver sales pitch to persuade potential customer. Provide project details & share the required information with the customers.
• Arrange meetings for potential prospects to visit Sobha Hartland project at Dubai and attend international road shows /events at respective locations
• Understand customer requirement and accordingly provide the project details, ensuring the standard of customer service.
• Creating and updating activity reports & documenting the data. The reports cover the number of leads, customers, sales and other vital statistics that can help increase revenue.
• Follow up on potential customers to facilitate sales. To provide accurate information about the company, its products or services, promotions and other details. Its crucial  to have in-depth knowledge on new launch and offers.
• Achieving the targets in accordance with the set goals.

Education & Experience:

• Graduate degree in relevant discipline
• Minimum 2 years  experience in tele sales/Customer service function with Property Development or Real Estate

Skills:

• Excellent communication & interpersonal skills
• Patience, persistence, and persuasiveness 
• Customer focus & Good Presentation skills.

Responsibilities:

Architectural

• Assist in feasibility study of projects.
• Responsible for the production of presentation drawings for concepts based on project requirements
• Responsible for the production of documents and drawings required by various statutory bodies/government agencies, especially in Dubai.
• Production of detailed layouts and plans for projects under the supervision of senior architect.
• Production of drawing and related documents required by marketing team for printing brochures if needed.
• Site visits to ensure that work is being executed as per drawings.
• Maintenance of Common data environment and records pertaining to drawings.

BIM Technical

• Building Information Model Authoring, Collaboration, Model Management and supportive tasks

Model Authoring:

• Responsible for production of Architectural and Interior Design Building Information Models (LOD 100 to 500 OR LOMD 5) for Architectural design studio.
• Production of drawings, schedules and quantity take-off from BIModels.
• Responsible for accuracy of construction drawings from BIModels.

Collaboration:

• The ability to Leverage BIM software and tools as a methodology to coordinate design documentation.
• Collaborate and Coordinate with other disciplines and update architectural and ID BIModels.
• Print drawing sets for the design team and participates in design coordination and review.
• Prepare Architectural models and content for BIM Coordination Meetings.
• Coordinate with BIM Service providers and Sub-Consultants.
• General understanding of interoperability between software used to accomplish tasks in an Architectural design studio.

Model Management:

• Daily model management and maintenance.
• Adherence to BIM Execution Plan and BIM project workflow criteria.
• Ability to follow BIM content standards and development procedures.

Support Tasks:

• May take the lead on developing Architectural model content like parametric families and type catalogues for the project.
• Assist the Architectural team by shadowing staff to help execute skills from training sessions.
• Assist BIM manager in developing content and standards.
• Effective communication and proficient writing skills.

Education & Experience:

• Bachelors or Masters degree in Architecture
• Minimum 3+ years of post-graduate experience.
• Experience in working for Projects in Dubai or UAE that involve complex, multiphase, large scale residential buildings/projects.
• Experience of working with Architectural and ID large scale BIModels (LOD 400 or LOMD 4) is preferred.

Skills:

• Strong visual awareness and an eye for detail.
• Good sketching and presentation skills.
• Good verbal, written communication skills.

Software Expertise:

• Advanced knowledge and experience in using the BIM Authoring tool Revit.
• Knowledge of BIM Aggregation tools such as Autodesk Navisworks or Solibri Model Viewer.
• Knowledge/Experience in using BIM 360 Docs and Design.
• Intermediate competency in using Adobe Photoshop and Indesign.
• Expertise in SketchUp/FormIT, visualisation using Lumion/Enscape is an added advantage.

• Development of conceptual design solutions to the design problems and parameters agreed with the client and as contained in the Brief together with providing assistance to the Project Leader and Director in the presentation of those solutions to the client.
• Development and maintenance of a reputation and acceptance, both outside and within PNCA as a skilled and innovative designer. To keep abreast of developments in design techniques and trends.
• Acting as a mentor to other designers within their studio.
• Undertaking thorough research of both the client's needs and requirements and other similar or related projects to gain a full understanding of the design problems and parameters.
• Assisting the Director in the formulation of the Client Brief for the project in conjunction with the client.
• In producing the conceptual design solution, awareness of and response to the strategic, financial and time planning for the project.
• Marketing PNCA's design expertise on the project and for that studio and assistance in the raising of PNCA's reputation for design excellence.
• To assist the Director and Project Leader in the formulation of the client brief and then to undertake the management of the schematic design process.
• To provide leadership to the Project Team and to undertaking an ongoing review of subsequent  stages of the project to ensure that the integrity of the agreed design solutions are maintained  particularly with regard to development of the design and late variations to the design brief.
• Developed specialist skills
• Professional expertise recognized within Studio
• Developed project management skills
• Building and maintaining client relationships
• Industry knowledge and awareness of trends
• Manage and deliver projects on time, to budget and specification

• Discuss the objectives, requirements and budget of a project;
• Consult with other professionals about the design of an environment;
• Prepare and present feasibility reports and design proposals to the client;
• Advise the client on the practicality of their project;

Education & Experince :

• Bachelor of Architecture
• Minimum 12 years working experience

Skills: 

• Revit ,AutoCAD, Sketch up, Photoshop, Indesign, Hand Sketching preferred

• Responsible for achieving Annual Sales Targets
• Establishing rapport, building relationships & providing consultative sales to high calibre clients within the dynamic and affluent market across UK and Europe
• Research prospective leads to create, update and deliver targeted sale strategies
• Develop strong relationships with future clients
• Negotiate sales transactions and promote mortgage arrangements for all sales, ensuring that independent financial advice is available
• Work cross functionally to implement effective and profitable growth strategies with partners/channel partners/agents/brokers
• Actively network & attend networking events
• Arrange meetings and deliver presentations for prospective client

• Bachelors/Masters Degree in Business Administration or equivalent
• 5+ years Real Estate experience - UK and European experience desirable

• Drive and enthusiasm
• Sales skills
• Exceptional written and verbal communication skills
• Creativity and Innovation
• Negotiation skills
• Networking skills

Job Resposiblities:

• Design and implement customer complaint resolution system as a part of CCC
• Review and bin the customer complaints to various Sub Systems (based on category)
• Prioritize the complaints based on criticality and flag it accordingly
• Coordinate with various cross functional teams and resolve the complaints (CAPA)
• Ensure zero recurrence of complaints through ensuring robust Corrective & Preventive actions
• Perform / Guide teams to do structured problem solving for chronic issues
• Schedule site visits and do preliminary investigations as required
• Ensure horizontal deployment of corrective actions for various projects
• Stratify the complaints in various angles and initiate system level actions
• Design and develop dashboard for customer complaints
• Update HOD on critical issues and keep him updated on the resolution status
• Train the concerned team on various problem-solving tools / techniques
• Digitize the customer complaints resolution system end to end.
• Perform customer satisfaction survey and initiate corrective actions for gaps
• Identify and introduce new technologies to enhance the customer experience
• Analyze the customer complaints in detail and work with Development team

Education & Experience :

• Bachelor’s – Civil / Mechanical Engineering
• 10+ experience in Quality in which minimum 5 years’ experience in handling customer complaints

Skills:

• Strong Problem-Solving Capability
• Extremely organized and efficient
• Proven skill on getting things done at organization level
• Excellent computer skills, proficient with MS Office applications
• Strong oral and written communication skills
• Good presentation skills
• Excellent data collection and analytical skills

Roles & Responsibilities:

• Manage and Implement Customer relations processes and ensure the  conclusion of issues (Technical)
• Monitor progress to resolve issues with team in accord with standard operating procedures.
• Maintain an awareness of the progress  in the resolution of complaints to ensure that customers can be informed about progress and the time required for resolution.
• To take ownership and responsibility to ensure the customers experience  is distinctive and competitive.
• Manage all customer interactions effectively and efficiently. Timely escalation of technical issues to the appropriate department for resolution.
• Proactively anticipate customer requirements in order to provide the high quality customer service in line with the customer relations strategy.
• Manage interdepartmental relationships to ensure co-ordination and integration of processes, communications, product at various  development stages.
• Develop a channel for communication across allied departments for proper information flow to  resolve issues in an efficient and timely manner.
• Ensure & monitor the team that the issues are accurately and timely captured and recorded so that issues can be responded to speedily delivering a positive message to customers.

Education & Experience:

• Bachelor Degree  - Civil / Electrical / Mechanical Engineering (This role will be a part of Development team - Technical)
• 7+ experience in technical field (In addition an exp. in handling customer relations will be preferred)

Skills:

• Excellent Communication & Interpersonal skills
• Proficient with MS Office applications
• Good presentation skills & Analytical skills

• Assist in the formulation of strategies to build a lasting digital connection with target audience
• Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing
• Collaborate with designers to improve user experience
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insight in online marketing trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors

• Bachelors/Masters degree in Business Administration, or related field
• 1-2 years experience as Digital Marketing Executive or similar role

• Understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google Adwords and email campaigns
• Knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends etc.)
• Presentation and creative content development skills
• Excellent communication and interpersonal skills

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and meeting rooms
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and keep inventory of stock.
• Keep updated records of office expenses and costs.
• Perform other clerical receptionist duties such as filing, photocopying and transcribing

• Graduate Degree in relevant discipline
• Minimum 2 years experience in Customer Service function

• Excellent communication & interpersonal skills
• Patience, persistence, and persuasiveness
• Customer focus & Good Presentation skills

• Support sales and sales operations team with creating reports, charts, dashboards and other analytics as needed.
• Run, update, and create reports and dashboards in CRMs.
• Extract and analyze data from CRMs or other databases.
• Support the compilation and executive presentation of sales related data including sales performance metrics.
• Support the execution of operational processes.
• Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
• Analyzing and consolidating queries from different data sources and turning them into actionable insights across Sales Development, Sales, Marketing.
• Monitoring daily trends and alert stakeholders when required and suggesting solutions/changes.
• Provide support and maintenance to existing management information systems (MIS).
• Develops MIS documentation to allow for smooth operations and easy system maintenance.
• Provide strong reporting and analytical information support to management team.
• Provide recommendations to update current MIS to improve reporting efficiency and consistency.

• Bachelors/Masters Degree
• Minimum 5 years professional working experience, must include experience relating to Operations, data analysis and reporting

• Experience creating reports and charts using tools such as Microsoft Excel.
• Strong in Advance Excel/PPT/V-LOOK UP/H-LOOK UP/PIVOT/Macros.
• Experience with using Salesforce or similar CRMs.
• Ability to learn new tools and systems quickly.
• A high degree of flexibility, be extremely organized and detail oriented.
• Experience creating presentations for executive reporting.
• Ability to multi-task, prioritize a variety of tasks and meet deadlines.
• Strong problem solving and analytical skills.
• Effective verbal and written communication skills.

• Develop, implement and maintain Salesforce customizations, applications, extensions and integrations
• Performs hands-on development, including declarative customization, Lightning actions, Aura components and Lightning Web Components
• Design and build high-performance, reusable, and reliable Apex code with best practices
• Participates in the full application lifecycle, from development and testing to deployment and support
• Gathering the requirements from the stakeholders & checking the feasibility
• Collaborate inter-departmentally to identify business needs and translate them into technical solutions
• Ensure the best possible quality of the application
• Identify bugs and align with requirements during debugging
• Ensures the use and flow of the application code is accurate and well documented

• Bachelors/Masters degree in Computer Science/Engineering
• 4-6 years experience in Salesforce Development

• Salesforce Technical Skills: Lightning experience, LWC (Lightning Web Component), Apex, Triggers, Visual Force, Lightning Aura components
• Strong experience in Salesforce configuration and customization
• Strong experience in integrating Salesforce with external systems
• Knowledge and ability of writing test classes
• Experience integrating Salesforce with 3rd party apps
• Ability to collaborate with other members of the support team and the user community
• Ability to generate alternative novel solutions to functional requests
• Synchronous & Asynchronous Apex – Future method & quable classes method
• Experienced in Deployment Function
• Experience in Sales Cloud/Service Cloud/Community Cloud