Careers With Sobha Realty

Formulate design concepts for projects with ability to digest and interpret design concepts and directions from the Director and proceed with design development.

• Development of conceptual design solutions to the design problems and parameters agreed with the client and as contained in the Brief together with providing assistance to the Project Leader and Director in the presentation of those solutions to the client.
• Development and maintenance of a reputation and acceptance, both outside and within PNCA as a skilled and innovative designer. To keep abreast of developments in design techniques and trends.
• Acting as a mentor to other designers within their studio.
• Undertaking thorough research of both the client's needs and requirements and other similar or related projects to gain a full understanding of the design problems and parameters.
• Assisting the Director in the formulation of the Client Brief for the project in conjunction with the client.
• In producing the conceptual design solution, awareness of and response to the strategic, financial and time planning for the project.
• Marketing PNCA's design expertise on the project and for that studio and assistance in the raising of PNCA's reputation for design excellence.
• To assist the Director and Project Leader in the formulation of the client brief and then to undertake the management of the schematic design process.
• To provide leadership to the Project Team and to undertaking an ongoing review of subsequent  stages of the project to ensure that the integrity of the agreed design solutions are maintained  particularly with regard to development of the design and late variations to the design brief.
• Developed specialist skills
• Professional expertise recognized within Studio
• Developed project management skills
• Building and maintaining client relationships
• Industry knowledge and awareness of trends
• Manage and deliver projects on time, to budget and specification

• Discuss the objectives, requirements and budget of a project;
• Consult with other professionals about the design of an environment;
• Prepare and present feasibility reports and design proposals to the client;
• Advise the client on the practicality of their project;

Education & Experince :

• Bachelor of Architecture
• Minimum 12 years working experience

Skills: 

• Revit ,AutoCAD, Sketch up, Photoshop, Indesign, Hand Sketching preferred

 

To enhance the existing customer complaint resolution system and ensure permanent resolution of customer complaint on time to attain highest level of customer experience and efficient business results.

Job Resposiblities:

• Design and implement customer complaint resolution system as a part of CCC
• Review and bin the customer complaints to various Sub Systems (based on category)
• Prioritize the complaints based on criticality and flag it accordingly
• Coordinate with various cross functional teams and resolve the complaints (CAPA)
• Ensure zero recurrence of complaints through ensuring robust Corrective & Preventive actions
• Perform / Guide teams to do structured problem solving for chronic issues
• Schedule site visits and do preliminary investigations as required
• Ensure horizontal deployment of corrective actions for various projects
• Stratify the complaints in various angles and initiate system level actions
• Design and develop dashboard for customer complaints
• Update CEO on critical issues and keep him updated on the resolution status
• Train the concerned team on various problem-solving tools / techniques
• Digitize the customer complaints resolution system end to end.
• Perform customer satisfaction survey and initiate corrective actions for gaps
• Identify and introduce new technologies to enhance the customer experience
• Analyze the customer complaints in detail and work with Development team on product improvements

Education & Experience :

• Bachelor’s – Civil / Mechanical Engineering
• 10+ experience in Quality in which minimum 5 years’ experience in handling customer complaints

Skills:

• Strong Problem-Solving Capability
• Extremely organized and efficient
• Proven skill on getting things done at organization level
• Excellent computer skills, proficient with MS Office applications
• Strong oral and written communication skills
• Good presentation skills
• Excellent data collection and analytical skills

We at Sobha Group looking out to hire Manager - Customer Relations for our company.

Roles & Responsibilities:

• Manage and Implement Customer relations processes and ensure the  conclusion of issues (Technical)
• Monitor progress to resolve issues with team in accord with standard operating procedures.
• Maintain an awareness of the progress  in the resolution of complaints to ensure that customers can be informed about progress and the time required for resolution.
• To take ownership and responsibility to ensure the customers experience  is distinctive and competitive.
• Manage all customer interactions effectively and efficiently. Timely escalation of technical issues to the appropriate department for resolution.
• Proactively anticipate customer requirements in order to provide the high quality customer service in line with the customer relations strategy.
• Manage interdepartmental relationships to ensure co-ordination and integration of processes, communications, product at various  development stages.
• Develop a channel for communication across allied departments for proper information flow to  resolve issues in an efficient and timely manner.
• Ensure & monitor the team that the issues are accurately and timely captured and recorded so that issues can be responded to speedily delivering a positive message to customers.

Education & Experience:

• Bachelor Degree  - Civil / Electrical / Mechanical Engineering (This role will be a part of Development team - Technical)
• 7+ experience in technical field (In addition an exp. in handling customer relations will be preferred)

Skills:

• Excellent Communication & Interpersonal skills
• Proficient with MS Office applications
• Good presentation skills & Analytical skills

 

We are looking to hire confident, enthusiastic, pro-active, and assertive individuals for Sales Manager position to achieve sales targets on a consistent basis.

Responsibilities:

• The role includes prospecting potential clients, analyzing market trends, intermediate negotiation processes ensuring a fair and honest deals.

• Planning monthly sales targets and executing them in given time frame. Handling Sales activities with a focus on achieving predefined sales target.

• Develop new business opportunities in various geographies with research, prospecting to get leads to achieve the sales target.

• Presentation to customers on Sobha Hartland project. Managing activities pertaining to negotiating / finalization of deals. Handling client objections, concerns, and queries effortlessly.

• Building a network of real estate brokers with the region and international level as well. Maintaining an extensive database of brokers /Channel Partners/Individual Clients. Updating customers data and sales records diligently on salesforce.

• Coordinate with the allied teams for necessary paperwork. All relevant documents to be verified, prior to processing a sale and ensuring the initial payments are collected within the stipulated time.

• Knowledge of local demographic and economic trends to guide customers with integrity and build trust. Adhere and ensure compliance with the company guidelines and policies.

 

Education & Experience :

• Bachelor's degree in Business Administration, or related field
• Minimum 3 years of experience in real estate sales is desirable. Target driven with a proven track record of success in a similar role.

Skills:

• Strong team player and goal orientated.
• Excellent interpersonal skills, communication skills and Presentation skills
• Effective negotiation, and analytical skills

 

We are looking for a High performing GM - Sales to lead a successful team to develop key growth sales strategies and execute plans to achieving annual targets.He/she will be responsible new markets, execute plans, negotiate complex deals to achieve result

Responsibilities:

• The primary role of Sales Team Lead is to achieve the sales targets as per business plan and drive sales within a competitive market.
• Managing ,developing and mentoring the Sales team through the entire sales process in terms of strategy, prospect management and closure.
• Manage broker accounts and assist team with complex sales negotiations and involve in closing of deals.
• Regular analysis of sales trends & execute new sales techniques to target the right market. Identify emerging markets and market shifts and keep on competition market.
• Manage the strategy by developing a broker network at domestic & international level. Monitor and drive sales activities to achieve sales targets and encourage both brokers.
• Design and implement a strategic business plan and ensure strong presence through brokers/roadshows within prospective region
• Manage a diverse sales team across various nationalities selling off plan and on site projects.
• Manage a high profile customer account. Build and promote strong customer relationships by partnering with them for Sobha Connect Program.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

Education & Experience:

• Bachelor’s Degree from accredited university  (Preferably B.E)
• 12+ years of sales experience in Real Estate Brokerage or Developer
• Minimum  7 years of experience in a senior leadership role, working with C-level executives and managing a Sales Team.

Skills:

• Demonstrate outstanding leadership, communication and interpersonal skills.
• Demonstrates an ability to address customer needs in a professional manner.
• Expertise in strategic planning and execution, and team motivation techniques.